GDPR Compliance Statement

MOLTRIC is committed to the protection of personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. As a provider of AI-driven sales agents, we treat the data entrusted to us with the highest level of professional care and security.

1. Our Commitment

2. Lawful Basis for Processing

We process personal data only when there is a lawful basis to do so under Article 6 of the GDPR, primarily: - Performance of a Contract: Processing is necessary for the performance of our B2B SaaS agreement. - Legitimate Interests: Processing is necessary for the purposes of our legitimate interests in ensuring the security, availability, and performance of our services.

5. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we utilize Standard Contractual Clauses (SCCs) and conduct Transfer Impact Assessments (TIAs) to ensure that such data receives the same level of protection as required under European law.

3. Data Subject Rights

Under the GDPR, you have specific rights regarding your personal data, including: - Right of Access: You may request a copy of the personal data we hold about you. - Right to Rectification: You may request that we correct inaccurate data. - Right to Erasure (Right to be Forgotten): You may request the deletion of your data, subject to legal retention requirements. - Right to Restrict Processing: You may request that we limit the use of your data. - Right to Data Portability: You may request a transfer of your data to another service provider.

4. Data Protection Officer (DPO)

MOLTRIC has appointed a Data Protection Officer to oversee our compliance strategy. You may reach our DPO directly for any inquiries, data requests, or complaints at: dpo@moltric.ai. We commit to responding to all data subject requests within 24 hours.

6. Security Measures

We utilize industry-standard security protocols, including AES-256 encryption at rest and TLS 1.3 in transit. Our internal protocols ensure that no client data is used to train global AI models without explicit, written authorization.

Data Subject Rights

We empower subjects with dedicated interfaces for access, rectification, erasure, and portability of personal data processed by our AI agents.

Sub-processors & Vendor Management

Strict audit cycles for all Tier 1 vendors
Mandatory DPA execution with sub-processors
Data residency restricted to EEA regions

DPIAs & Risk Management

Continuous Data Protection Impact Assessments (DPIAs) ensure that AI logic remains compliant with purpose limitation principles and the highest ethical standards.

Logging, Monitoring & Audit Trails

Comprehensive ledger for every data interaction. Real-time monitoring alerts and immutable audit logs provide full operational transparency for enterprise security teams.

Reporting & Certifications

Moltric undergoes annual SOC 2 Type II audits and independent GDPR assessments to validate our control environment.